Our Ten Point Promise – Promise #2

Comfort Keepers Promise #2 To foster independence for each person.

We believe in the importance of helping our clients maintain their sense of independence.

webwrights2018-04-03T12:24:17-05:00April 3rd, 2018|Comments Off

Comfort Keepers In-Home Care

4.7

Based on 38 reviews

review us on

Mike retelle

01:15 24 Apr 24

Great people who provide exceptional service

Jennifer Giesler

20:59 19 Apr 24

Experienced caregivers who provide kind and helpful services and companionship. The company seems to value long term relationships.

Mike retelle

23:56 05 Apr 24

Debbie Schwartz

16:35 03 Feb 24

We have had very compassionate, kind dependable care givers for my mom.Some go over and above for her. Making beautiful meals for her, taking extra care in her hygiene and genuinely caring about her. I can highly recommendComfort Keepers. Debbie

Jaye Maynard McClure

03:15 01 Feb 24

This is a tough business to be in or a part of, because it is so personal a service. I was referred to CK by a friend and found the style of service to be approachable and mom and pops friendly as a franchise. Initially I used them as a back up for my stepfathers round the clock care. As he needed less and less, I used them for evening care and referred a private caregiver there to be on staff. I thought all was well when less than two weeks from years end, they wanted to release us from services because of the caregivers high turnover. This came out of the blue and I was able to persuade the owner to reconsider by keeping us on half time with a regular caregiver. Whew! What a relief that they were able to compromise and save my step pa and me as primary care advocate and manager, the blood sweat and tears of contracting another organization. Everyone is very friendly in admin. The caregivers were hit or miss, hence the turnover, but we are very happy with our current daytime ‘keeper’ as Jim terms the caregivers. 🙏thank you Jim Rudolph and team for hanging in with this process and us.

Maria Vasquez

01:49 01 Feb 24

Comfort Keepers has provided loving care for two of my dear family members, going on four years now. As our needs have grown, Comfort Keepers has grown with us. We have truly been blessed by the support that their amazing staff brings into our home.

Donna Steele

02:40 19 Dec 23

James Bennett Jr

15:46 07 Nov 23

I never knew that a service of this nature could be so important in my lifestyle adjustment. Professional, courtesy, on time, helpful, etc

Dan thompson

20:40 27 Oct 23

Im very happy with the service provided by comfort keepers

Karl Loucks

16:35 27 Oct 23

The caregivers are friendly and professional. They do their work well.

Jane Kitchen

07:14 14 Sep 23

Very Positive and thorough experience! However, have not been in this year yet, but need to do so before the year is through!

Daniel Martin

00:01 11 Sep 23

They are so easy to work with. I travel with my job and my wife needs a little help. They are there for her when I can’t be. Sometimes it’s just the conversation that makes a difference in her day. Sometimes it’s having someone there if she needs help getting in and out of the shower. They are there to take her to an appointment, pick up medication or food or a drive somewhere. They help her get out into the world not trapped in the house. She always says how sweet and kind Sophia is. We are blessed to have them here for us.Dan and Lisa Martin

Susan Koller

22:56 08 Sep 23

Comfort Keepers has made it possible to stay in my home and live independently. Their caregivers are reliable and help me with taking showers, doing laundry, removing trash and housekeeping as well as picking up groceries and even cooking breakfast or lunch. Office staff is always responsive when I have concerns.

Brian Hornburger

13:20 06 Sep 23

Very happy with Comfort Keepers. They've really been a blessing for helping us with my mother staying in her apartment. Would highly recommend!

Sandy Gilbertson

15:48 12 Aug 23

Staff at Comfort Keepers very helpful and courteous. Staff person in clients home is well-trained and dependable.

Brian Mosley

01:45 06 Aug 23

The young ladies who help my wife and I are eager to learn about how medical conditions affect home life. They have been so helpful with no hesitation to do anything that is needed for us to be comfortable. Thank you.

Kasey Moskiewicz

21:19 22 Jun 23

Comfort Keepers goes above and beyond to provide both the client and caregiver with the best experience possible. I worked as a caregiver for Comfort Keepers for a year during my undergraduate career. I received a comprehensive training experience and clear expectations for my position. I shadowed other caregivers in the field until I was certain that I was ready to take care of clients on my own. The administrative staff at Comfort Keepers are transparent and communicative with clients and do their best to ensure client satisfaction is exceeded. I had the pleasure of meeting other caregivers as well; everyone is incredibly sincere, compassionate, and capable of providing the care that your loved ones deserve. I am incredibly grateful and proud that I had the opportunity to work for Comfort Keepers.

Jay Tinglum

05:36 25 Mar 23

Comfort Keepers have always been very flexible and accommodating in meeting our varying need for care. All of the caregivers are kind and understanding of my mom's needs. We have always had excellent service from Comfort Keepers.

Denise Ney

20:01 05 Dec 22

Comfort Keepers (CK) has provided in-home care for my husband who has advancing Parkinson's Disease for the past 3 1/2 years. Their flexible, thoughtful service has allowed my husband to remain at home with personalized care while I work. CK administrative staff (Jim, Mike and Colleen) communicate on a regular basis to adjust schedules and caregivers as needed; they always tried to meet my needs, and mostly succeeded. The CK caregivers have been outstanding; these are warmhearted professionals who developed a personal relationship with my husband. They strive to help out in the home without being asked. I strongly recommend CK service.

Steve Stevenson

17:15 04 May 22

Our family retained Comfort Keepers to help and support our mom and dad and their services far exceeded our expectations. The management of the company was very helpful and extremely easy to work with. They did a fantastic job listening to our situation and explaining the options. The staff that provides the in home services is professional, caring and always on time. We researched many other providers, but they just didn't have the knowledgeable professionals that Comfort Keepers has on staff. This was the best decision we made to work with this company. We just can't say enough good things about Jim and his staff of professionals. They go out of their way to help us get through these challenging times. Thank you Comfort Keepers!

adam

17:11 04 May 22

Jim and his staff are top notch and always friendly when I call them with questions. Comfort Keepers has been invaluable in helping me care for my elderly father.

Courtney Emberson

03:21 11 Nov 21

If you are thinking or wondering more about in-home care for you or your loved one, Comfort Keepers is your agency to choose. From the office staff, caregivers, and the owner, everyone gives it their all at all times, no matter what.I have never witnessed a better company that cares and supports their staff. They go above and beyond with their clients, making sure they are always happy and satisfied. The caregivers are phenomenal- they care and are dedicated to helping their clients.Like I said, you won't find a better in-home agency in the Madison area. Great company!

Robert Smith III

16:37 05 Feb 21

I selected Comfort Keepers over others because we were advised they were the best in the area. I think the caregivers are very sincere and dependable. They can make decisions and recommendations in a very reasonable way. We have appreciated their participation in our home life. They take responsibility. They are thoughtful and considerate about what they do. My wife needs bedside cares and they are excellent at it. They also do homemaking services/housework. They prepare meals which is very important. The service is indispensable. .The company is mature in its judgments. I have enjoyed their communication and contact over the years. When they have to come over here to work through a problem, they seem to have a good sense of things. I think they have an intelligent insight into family problems and household issues.

Scott Schweiger

00:21 14 Oct 20

Great team! Friendly, caring, and responsive to your needs. That goes for your caregiver to the office/admin staff. Always a pleasant experience. Highly recommend if you or a loved one is in need of care!

Ashley

14:58 06 Aug 20

I enjoy working with Comfort Keepers! Darian communicates and goes above and beyond for his patients. He is an industry leader and if they can not help you, he will gear you towards someone else that can. Comfort Keepers is a company that can make things happen quickly and they are very reliable. If you are looking for in-home care, check them out, you won't be disappointed.

Mark Hagen

04:02 30 Jul 20

Extremely caring staff. Very attentive and friendly. Highly recommend!! Will definitely refer to friends and family. Thanks again!

Jeff Van Kampen

19:45 04 Mar 19

Comfort Keepers continuously exceeds expectations in the Madison In-Home Care space!Not only are the caregivers reliable and friendly, but the management team backs them up to ensure that the needs of all patients are always met!I’d highly recommend Comfort Keepers when deciding on an In-Home Care service provider!

Nick Urso

19:44 04 Mar 19

Comfort Keepers has a solid team of caregivers. We have always had quality interactions with the team! Any concerns that we have had come up in our process have been handled promptly with great empathy.A big thank you to the team over at Comfort Keepers!

Joan Mountain

19:16 07 Feb 18

Comfort Keepers has such an excellent reputation in southern Wisconsin that I did not hesitate to choose them to care for my mother, who has Alzheimer’s and requires round-the-clock care here in my home. 1. They have worked diligently with me to find the right caregiving team for my mother. Dementia patients can be irrationally uncooperative sometimes, and when Mom just didn’t get along with a caregiver, they listened carefully to my feedback and sent new aides until we found the ones Mom could work with. 2. When I have needed someone at the last minute, beyond our regular schedule, they have almost always been able to comply, thanks to their large and flexible staff. 3. When I was having trouble getting Mom’s long-term care insurance company to pay out, their consultants reviewed the policy (free of charge!), helped me understand what Mom was owed, and assisted in my communication with the company. Thanks to their expert advice, which included pointing me to the relevant regulatory agencies, we have recovered 100% of the coverage we were owed. 4. When Mom’s condition takes another downhill turn, they ensure her caregivers keep up with the changes. For example, their staff nurse came to my home 4 times in a single week recently, free of charge, to ensure all Mom’s caregivers knew how to use the new pneumatic lift safely. 5. They encourage their staff to get ongoing training. One of Mom’s caregivers recently went through an Alzheimer’s certification training course, and it has been beneficial for all of us. One of my family members owns a caregiving agency in another town, and so I know how difficult it can be to run an effective agency. Madison is lucky to have such a top-notch agency available for in-home care. I highly recommend Comfort Keepers.

Elizabeth Cunningham Perkins

15:34 31 Dec 16

My nonagenarian relative receives the best of care from his trusty, dedicated Comfort Keepers, despite his challenging needs, alongside a spunky orange tabby caregiver they found to add fun to the household--the most cheer the place has seen in years!

karol knudtson

14:39 10 Jun 16

Representative assured me that they could cover the shifts to care for a family member. After one month they said they could no longer continue. They said my aunt was combative and troublesome. They also sent a caregiver that NO-ONE , including my Aunt liked. One garegiver told a family friend that she couldn't lift my aunt as she had a bad back. She then told Comfort Keepers that she injured her back trying to get my aunt back into bed. She went out on work comp. and the Owner of the Company brought that up to me as another reason to drop service. I was also told that several caregivers did not want to return due to issues with my Aunt. MY Aunt is 96, cannot walk and cannot even lift a coffe mug. This company is unprofessional! I have shared this situation with our Hospice agency and other caregiving Agencies and they are shocked!

Amanda R.

22:09 18 Jan 15

The office staff is very helpful, knowledgeable, and friendly. The Caregivers are top notch and compassionate about what they do. If you have a loved one who needs some companionship or, help at home, you can trust Comfort Keepers! There is no comparison between Comfort Keepers and the competition in the area. Comfort Keepers is the way to go!!

John F. Uhler

20:23 14 Jan 15

We have an elderly parent who is currently living independently in her own apartment. We have concerns that she may one day need help with personal care or housekeeping, however we had no idea what kinds of services were available. We had heard that Comfort Keepers was one of the best providers in the area and so we made one phone call to learn more. Diane from Comfort Keepers came out to the apartment and explained the kinds of services they provide and the cost. She was knowledgeable, patient, and understanding and when she left we were much more comfortable knowing that we could provide affordable assistance as needed without having to move to a higher cost facility. When the time comes, we'll call Comfort Keepers.

Redwolf Scott

18:47 26 Sep 11

Our experience with Comfort Keepers has been very satisfying. We called Comfort Keepers for help in July 2007 and still depend on them. The two ladies assigned to us were very professional, pleasant and helpful with the chores of living. My husband has memory problems and had a severe case of shingles while I was hospitalized with hip replacement surgery. Any calls to the office regarding hours, etc. are quickly and efficiently taken care of. -Frances and Rodney J. 1/30/2008

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Our Ten Point Promise – Promise #2

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